Privacy Policy qq303 — Personal Data Protection for Malaysian Players

Welcome to the qq303 Privacy Policy. This document explains in detail how the qq303 platform collects, uses, stores, and protects your personal information as a user of our online casino platform in Malaysia.

Qq303 is committed to fully safeguarding your privacy. We understand that your trust is our most valuable asset, and we do not take this responsibility lightly. Every data-related decision is made with the interests and safety of our players as the top priority.

This Privacy Policy applies to all users of the qq303 platform, including those who access the site via a standard browser or through the qq303 mobile app. By using our platform, you agree to the data processing practices described in this document.

Qq303 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we collect along with examples of related information:

We only collect data that is genuinely necessary for the stated purposes. qq303 does not collect sensitive information such as biometric data or health information unless specifically required by law.

Qq303 uses collected personal data solely for legitimate and necessary purposes in the operation of the platform. We never use your data for unrelated purposes without your consent. The primary purposes of data use are as follows:

• Account management: Creating, maintaining, and protecting your user account at qq303.
• Identity verification (KYC): Verifying that you meet the age eligibility requirements and comply with legal compliance obligations.
• Transaction processing: Verifying and processing all deposits and withdrawals securely and promptly.
• Customer support: Providing effective and personalized assistance when you contact our team.
• Security and fraud prevention: Detecting and preventing suspicious activity, fraud, and money laundering.
• Platform improvements: Analyzing usage patterns to enhance the gaming experience and user interface.
• Marketing communications: Sending relevant bonus offers and promotional information — only if you have agreed to receive them.
• Legal compliance: Meeting reporting and compliance obligations to relevant authorities.

Every data processing activity we carry out is based on a solid legal basis — whether on the grounds of your consent, contractual necessity, legitimate interests, or legal obligation.

Qq303 does not sell your personal data to anyone. However, in certain situations we may need to share your data with selected third parties, solely to enable us to provide services to you:

• Payment providers: FPX, local banks, and digital wallet providers to securely process your financial transactions.
• Game software providers: Third-party gaming companies that provide slot, Live Casino, and other game content within the qq303 platform.
• KYC service providers: A third-party identity verification platform that helps us conduct KYC checks efficiently.
• Legal authorities: When required by law, court order, or regulatory authority directive.

All third parties we work with are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes. qq303 is responsible for ensuring our partners comply with equivalent data protection standards.

Qq303 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse.

Key security measures we use:

• 256-bit SSL Encryption: All communications between your browser and qq303 servers are protected with the latest TLS/SSL protocols.
• Data-at-rest encryption: Data stored in our database is encrypted using the AES-256 encryption algorithm.
• Two-factor authentication (2FA): Additional security layers are available for your account to prevent unauthorized access.
• 24/7 Monitoring: A threat detection system operates around the clock to identify and respond to any suspicious activity.
• Internal access controls: qq303 staff can only access data required for their specific role, based on the principle of least privilege.
• Periodic penetration testing: We conduct regular security testing to identify and patch any system vulnerabilities.

While we take all reasonable steps to protect your data, no system can guarantee absolute security. In the event of any data breach that affects you, we will notify you promptly in accordance with legal requirements.

Qq303 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
• Performance cookies: Collecting information on how you use the platform to help us improve website performance and responsiveness.
• Functional cookies: Saving your preferences such as language and display settings to deliver a more personalized experience.
• Analytics cookies: Helping us understand overall usage patterns for continuous platform improvement.

You can manage cookie settings through your browser. However, disabling essential cookies may affect the functionality of the qq303 platform. Continued use of our platform after a cookie notice is considered your consent to the stated use of cookies.

As a qq303 platform user, you have the following rights regarding your personal data. We respect and facilitate the exercise of these rights:

To exercise any of the above rights, please contact the qq303 support team via live chat or email. We will process your request within 30 working days.

Qq303 retains your personal data only for as long as it is needed for the stated purposes or as required by law. The following are our data retention guidelines:

• Active account data: Retained for the duration your account is active and up to 7 years after account closure, in accordance with financial legal requirements.
• Transaction records: Retained for a minimum of 7 years in accordance with accounting and anti-money laundering legal requirements.
• KYC Documents: Retained for 5 years after the business relationship ends, in line with international KYC standards.
• Communication logs: Customer support interaction records are retained for 3 years for reference and dispute resolution purposes.
• Technical data and logs: System logs and access data are retained for 12 months for security and technical troubleshooting purposes.

Once the retention period expires, data will be securely deleted or anonymised using methods that ensure it cannot be recovered.

The qq303 platform is an adult entertainment service exclusively for individuals aged 18 and above. qq303 does not intentionally collect or process personal data from individuals under the age of 18.

If we discover that personal data of a minor has been collected unintentionally, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has registered on the qq303 platform are encouraged to contact our support team immediately.

Qq303 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated to you via:

• A prominent notice on the qq303 platform's main page.
• Notification email sent to your registered email address.
• A notice in your account upon your next login.

The "Updated" date at the top of this page will always reflect the date of the latest revision. Your continued use of the qq303 platform after any amendment takes effect will be considered your acceptance of the latest version of this Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, the qq303 Data Protection team is ready to assist.

For requests related to user rights (data access, correction, or deletion), please clearly state the type of request along with sufficient identifying information for us to process it accurately.